FAQs – General:
• What is the difference between a Personal Page and a Team Page?
• What is a Personalized URL?
• What areas of the Personal/Team page can I customize?
• Is the Personal/Team page automatically made public?
• Will Donors entered through Offline Pledges appear on my Honour Roll or my Thermometer?
What is the difference between a Personal Page and a Team Page?
The Personal Page displays the image, text and Fundraising Goal Thermometer for a Participant’s individual campaign, whereas the Team Page displays the image, story, Team Members and Team’s Fundraising Thermometer for a Team. If you are a Team Captain, you will be able to edit the Team Page in the Participant Centre, as you would your Personal Page.
Visit the Join a Team
section of the Online Help
to learn more about how to Join a Team.
What is a Personalized URL?
A customized, personalized URL is automatically generated by the system for your personal page and team page. You can use this link to drive people to your Personal Page or your Team Page. You can update the name of the link on your profile page.
What areas of the Personal/Team Page can I customize?
You can customize your page title, your image, main campaign text, and the Fundraising Goal Thermometer. See the appropriate “How do I?”
instructions to learn how to do each of these.
Is the Personal Team Page automatically made public?
All Personal/Team Pages are immediately made public upon registration. A placeholder image and text will appear on the page until you login and customize your Personal/Team Page in the Participant Centre
Will Donors entered through Offline Pledges appear on my Honour Roll or my Thermometer?
Organizations have the option to include Offline Donations in the Honour Roll and in the Thermometer for their specific events. If the Organization has enabled it, Offline Donations will appear in your Honour Roll and on your Personal Thermometer as well as the Event Thermometer. If not, they will only be reflected once they have been confirmed (ie. Offline donations you paid for using your credit card or the organization has received and posted to the system.)